THE MEDIATING EFFECT OF SOFTWARE SOLUTION IN LOGISTICS SERVICE

Anoop Singh; Deepa Rajesh; Sandeep Kumar Gupta; Renu Sharma

doi:10.36690/2674-5208-2023-2-83-102

Authors

Anoop Singh AMET University
Deepa Rajesh AMET University
Sandeep Kumar Gupta AMET University https://orcid.org/0000-0002-2670-2858
Renu Sharma Footwear Design & Development Institute https://orcid.org/0000-0002-9084-3356

DOI:

https://doi.org/10.36690/2674-5208-2023-2-83-102

Keywords:

transportation management systems, warehouse management systems, supply chain management

Abstract

This study aims to investigate the role of software solutions and outsourced logistics service providers in the logistics industry in India. The logistics industry in India is a significant contributor to the country's economy, and with the growth of e-commerce and the increasing demand for timely and efficient delivery of goods, the industry has seen significant transformations in recent years. This case study will provide an overview of the Indian logistics industry and the challenges faced by logistics companies in the country. It will then examine the role of software solutions such as transportation management systems (TMS), warehouse management systems (WMS), and supply chain management (SCM) systems in streamlining logistics processes and reducing costs. The study will also analyze the role of outsourced logistics service providers in offering a range of services, including transportation, warehousing, inventory management, and order fulfillment, to businesses operating in the logistics industry in India. The case study will provide examples of companies that have successfully implemented software solutions and outsourced logistics services to improve their logistics operations and gain a competitive advantage in the market. The study aims to demonstrate the benefits of adopting software solutions and outsourcing logistics services for businesses operating in the logistics industry in India. The findings of the case study can provide valuable insights into the role of software solutions and outsourced logistics service providers in the Indian logistics industry and their impact on the industry's growth and competitiveness.

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Author Biographies

Anoop Singh, AMET University

MBA Student, AMET Business School, Faculty of Management Studies, AMET University, Chennai

Deepa Rajesh, AMET University

PhD., Vice President (Academic), AMET University, Chennai

Sandeep Kumar Gupta, AMET University

Ph.D., Professor, Centre for Statistics, Modelling and Simulation, AMET Business School, Faculty of Management Studies, AMET University, Chennai

Renu Sharma, Footwear Design & Development Institute

PhD., Professor/Consultant, Department of Retail Management, Footwear Design & Development Institute

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