THE EFFECT OF DIGITALIZATION ON HUMAN RESOURCES MANAGEMENT TRAINING AND DEVELOPMENT PROCESSES

Erhan Kılınç; Recep Yücel; Şebnem Yücel

doi:10.36690/2733-2039-2025-2-25-32

Authors

Erhan Kılınç Selçuk University https://orcid.org/0000-0002-2065-2407
Recep Yücel Kırıkkale University https://orcid.org/0000-0002-4755-417X
Şebnem Yücel Selçuk University https://orcid.org/0000-0003-2135-242X

DOI:

https://doi.org/10.36690/2733-2039-2025-2-25-32

Keywords:

human resources management, education, development, digitalization, digital human resources management, training and development, e-learning platforms, gamification, employee motivation, artificial intelligence in HR, organizational competitiveness, performance analytics, learning systems

Abstract

In the face of accelerating global competition and continuous technological innovation, the role of digitalization in shaping human resource practices has become increasingly vital. The article explores the transformation of training and development processes under the influence of digital technologies, emphasizing the strategic shift from conventional in-person models to flexible, technology-enabled learning environments. The relevance of the study lies in the growing necessity for organizations to maintain workforce adaptability, skill acquisition, and innovation capacity in response to evolving business dynamics. The purpose of the article is to investigate how digital tools—such as artificial intelligence, gamification, mobile learning, and virtual platforms—redefine educational approaches in Human Resources Management, making them more scalable, interactive, and outcome-oriented. The methodological framework is based on a qualitative synthesis of academic literature and conceptual modeling of training processes, highlighting stages such as needs analysis, program design, implementation, and evaluation. Particular attention is paid to frameworks that enhance the effectiveness of learning strategies, with references to standard models of performance assessment. The findings demonstrate that digitalization enriches learning outcomes by offering personalized and time-flexible content, lowering training costs, enhancing employee engagement, and supporting data-informed decision-making. The integration of performance tracking tools and analytics allows for continuous optimization of training content, aligning learning initiatives with strategic organizational goals. Ultimately, the article provides practical insights into how digital transformation facilitates the development of employee competencies while simultaneously contributing to the competitive positioning of organizations. This perspective positions training and development as both a catalyst for individual growth and a cornerstone of institutional success in the digital age.

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Author Biographies

Erhan Kılınç, Selçuk University

Dr., Associate Professor, Selçuk University, Konya

Recep Yücel, Kırıkkale University

Dr., Professor, Kırıkkale University, Kırıkkale

Şebnem Yücel, Selçuk University

Dr., Professor, Selçuk University, Konya

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