TIME MANAGEMENT AS A SOCIAL SKILL ESSENTIAL FOR ENHANCING THE PROFESSIONAL ACTIVITIES OF CIVIL SERVANTS AND IMPROVING DECISION-MAKING EFFECTIVENESS IN PUBLIC AUTHORITIES

Svitlana Boguslavska; Nataliia Zachosova; Viktoriya Lobas; Ruslan Chernenko

doi:10.36690/2674-5216-2025-2-59-72

Authors

Svitlana Boguslavska Cherkasy National University https://orcid.org/0000-0002-6834-9765
Nataliia Zachosova Cherkasy National University https://orcid.org/0000-0001-8469-3681
Viktoriya Lobas Cherkasy National University https://orcid.org/0009-0006-1950-4251
Ruslan Chernenko Cherkasy National University https://orcid.org/0009-0007-5556-3643

DOI:

https://doi.org/10.36690/2674-5216-2025-2-59-72

Keywords:

social skills, public administration, civil service, time-management, managerial decision, decision-making, digitalization

Abstract

The article is devoted to a comprehensive analysis of the problems of managerial decision-making and the impact of time management on the effectiveness of public administration in the face of modern challenges. The relevance of the study is due to the need to improve the quality of public administration in the face of economic instability, martial law and demographic changes in Ukraine. It is established that modern researchers consider managerial decision-making as an extremely broad and multifaceted issue, covering theoretical and methodological, behavioural, psychological, informational, technological, organizational and sociological aspects. Data are provided on the dynamics of the number of civil servant positions in Ukraine, which demonstrates a general tendency to decrease after a relative peak in early 2024. The key role of time management as a tool for optimizing managerial decisions is substantiated. Its content essence is determined as a combination of practices, skills and tools for rational planning and performance of professional and personal tasks. The evolution of time management from simple timekeeping techniques to a comprehensive, flexible and technologically integrated system that focuses on managing attention, energy and priorities in conditions of stress and information overload is traced. The social nature of the modern time management methodology is emphasized, which goes beyond purely work tasks, aiming to achieve both career heights and the personal well-being of the employee. A value-oriented approach to time planning allows taking into account the individual values and needs of civil servants. Reserves for increasing the efficiency of managerial decision-making in the public sphere are proposed, such as the implementation of flexible management methodologies characteristic of the project approach and the use of interdisciplinary self-organized teams. The importance of continuous communication and regular feedback with stakeholders for a quick response to needs and problems is emphasized. Key competencies and four consecutive blocks of the time management mechanism for civil servants have been identified (personal analysis, SMART planning, discipline, combating time wasters).

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Author Biographies

Svitlana Boguslavska, Cherkasy National University

Doctor of Science (Economics), Professor of the Department of Management and Public Service, Bohdan Khmelnytsky National University of Cherkasy, Cherkasy

Nataliia Zachosova, Cherkasy National University

Doctor of Science (Economics), Professor of the Department of Management and Public Service, Bohdan Khmelnytsky National University of Cherkasy, Cherkasy

Viktoriya Lobas, Cherkasy National University

Master student of the Department of Management and Public Service, Bohdan Khmelnytsky National University of Cherkasy, Cherkasy

Ruslan Chernenko, Cherkasy National University

Master student of the Department of Management and Public Service, Bohdan Khmelnytsky National University of Cherkasy, Cherkasy

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