Professional Competences of Police Negotiators in Poland and the EU: Communication, Analytics, and Crisis Response

Authors

DOI:

https://doi.org/10.36690/2733-2039-2026-1-56-64

Keywords:

police negotiators, professional competences, crisis communication, de-escalation, police education, Poland, European Union, analytical support, crisis response

Abstract

Police negotiation has become an increasingly important field of professional practice in contemporary law enforcement because crisis incidents now develop in emotionally volatile, information-rich, and operationally complex environments. The purpose of this article is to systematize the professional competences of police negotiators in Poland and the European Union and to propose an integrated competence model that combines communication, analytical capacity, and crisis response. The study is theoretical in nature and is based on qualitative analysis, comparative analysis, and synthesis of academic literature, institutional materials, and official training documents. The findings show that the modern police negotiator is not only a specialist in verbal persuasion but also a professional capable of behavioral assessment, information analysis, scenario forecasting, inter-agency coordination, and decision support in high-risk incidents. The Polish police education system provides a structured basis for competence formation through basic vocational training, in-service development, and numerous specialist courses, while the European Union training environment represented by CEPOL strengthens negotiation-related capacities through specialized courses in crisis hostage negotiation, crisis communication, leadership, interoperability, and intelligence-related learning. The article offers a structured competence framework, a comparative analysis of Polish and EU-level training environments, a statistical context table, and a conceptual model that may be used for curriculum development, selection of negotiators, and evaluation of professional learning outcomes.

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Author Biography

Justyna Przybyl, WSHIU Akademia Nauk Stosowanych

Teacher, WSHIU Akademia Nauk Stosowanych, Poznan

References

CEPOL. (2023). CEPOL training catalogue of granted activities 2023. https://www.cepol.europa.eu/api/assets/Annex_3_CEPOL_Training_Catalogue_of_Granted_Activities_2023.pdf

CEPOL. (2025). Consolidated annual activity report 2024. https://www.cepol.europa.eu/api/assets/media/downloads/2025/Consolidated-Annual-Activity-Report-CAAR-2024.pdf

College of Policing. (2020). Conflict management using de-escalation, communication and negotiation. https://assets.college.police.uk/s3fs-public/2020-09/Conflict-management-guidelines.pdf

European Union Agency for Fundamental Rights. (2013). Fundamental rights-based police training: A manual for police trainers. https://fra.europa.eu/en/publication/2013/fundamental-rights-based-police-training-manual-police-trainers

European Union Agency for Fundamental Rights. (2019). Fundamental rights based police training. https://fra.europa.eu/sites/default/files/fra_uploads/fra-2019-fundamental-rights-based-police-training-re-edition_en.pdf

Grubb, A. R., Brown, S. J., Hall, P., & Bowen, E. (2019). The self-perceived successful hostage and crisis negotiator profile: A qualitative assessment of negotiator competencies. Policing and Society, 29(2), 145-161. https://doi.org/10.1080/10439463.2018.1473772

Grubb, A. R., Brown, S. J., Hall, P., & Bowen, E. (2022). “The more you do, the more comfortable you feel”: The police hostage and crisis negotiator journey. Journal of Police and Criminal Psychology, 37(1), 195-211. https://doi.org/10.1007/s11896-021-09486-3

Morgan, M., & Harfield, C. (2025). “Talk them and walk them”: An exploration of police negotiator training for de-escalating crisis situations. International Journal for Crime, Justice and Social Democracy. https://doi.org/10.5204/ijcjsd.3960

National Police Headquarters of Poland. (2025). We help and protect. https://prezydencja.policja.pl/download/19/440827/we-help-and-protect.pdf

Poland. (1990). Act of 6 April 1990 on the Police. https://www.policja.pl/ftp/pliki/police_act.pdf

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Published

2026-03-31

How to Cite

Przybyl, J. (2026). Professional Competences of Police Negotiators in Poland and the EU: Communication, Analytics, and Crisis Response. Pedagogy and Education Management Review, (1 (23), 56–64. https://doi.org/10.36690/2733-2039-2026-1-56-64

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Section

THEORY AND METHODS OF VOCATIONAL EDUCATION