SHARMA, R.; KUMAR GUPTA, S.; TADDESSE, S. SERVICE QUALITY AND CUSTOMER SATISFACTION IN ETHIOPIAN LEATHER INDUSTRY DEVELOPMENT INSTITUTE. Economics, Finance and Management Review, [S. l.], n. 2, p. 120–129, 2023. DOI: 10.36690/2674-5208-2023-2-120-129. Disponível em: https://public.scnchub.com/efmr/index.php/efmr/article/view/242. Acesso em: 18 may. 2024.